Comments on: Customer Service: 4 Ways to Reduce Effort https://cxpert.com.au/customer-service-4-ways-to-reduce-effort/ Sun, 11 Jun 2023 17:29:26 +0000 hourly 1 https://wordpress.org/?v=4.2.38 By: Agnieszka / LiveChat https://cxpert.com.au/customer-service-4-ways-to-reduce-effort/#comment-110 Wed, 22 Jul 2015 14:09:08 +0000 http://cxpert.com.au/?p=282#comment-110 Hi Holly, thanks for some useful tips!

I think that one of the most important things when you want to provide a good customer service is taking care of your support staff. You can have excellent tools, 24/7/365 available support and well-managed social media channels, but at the end of the day if you have any problems with the support agent your client won’t be satisfied.

P.S. You can also connect points 3 and 4 by using some desktop sharing application integrated with LiveChat (e.g. join.me). We have that option in our tool 😉

Regards!

Agnieszka / LiveChat

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