https://cxpert.com.au/the-ultimate-driver-of-cx-success/ Sun, 11 Jun 2023 17:29:26 +0000 hourly 1 https://wordpress.org/?v=4.2.38 https://cxpert.com.au/the-ultimate-driver-of-cx-success/#comment-551 Thu, 31 Mar 2016 02:10:10 +0000 http://cxpert.com.au/?p=424#comment-551 Exactly Dhiraj – be sure to set an expectation that you can deliver to and then do just that!

]]> https://cxpert.com.au/the-ultimate-driver-of-cx-success/#comment-548 Wed, 30 Mar 2016 07:48:02 +0000 http://cxpert.com.au/?p=424#comment-548 I agree. The customer just expects that the business must deliver on the promise made. So once you have communicated the promise to the customer, just deliver consistently.

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