Image courtesy of Unsplash Today's post is a collaboration with Annette Franz, CCXP. Starting in mid-March this year, in
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As a CX manager there comes a time when you have to start implementing changes within your organisation to
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I recently provided an interview which I thought would be of interest to the CXpert readers. Thank you for following
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My name is Ben Motteram. I passionately believe that providing an exceptional customer experience is the only sustainable competitive advantage. This is my blog.
