I recently provided an interview to Jared Cornell of ProProfs Chat where we explored areas like customer-centric strategies, emotional intelligence and the
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"Where do you start when developing a customer experience strategy?" I was recently asked this question by a friend of mine
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It’s not easy being a manager in 2019. Many, many factors are constantly challenging your ability to focus on what’s
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My name is Ben Motteram. I passionately believe that providing an exceptional customer experience is the only sustainable competitive advantage. This is my blog.
